DEENANATH MANGESHKAR HOSPITAL

CHALLENGE

Deenanath Mangeshkar Hospital (DMH) is the leading healthcare facility in Pune serving more than 1000 Beds facility. The facility has a steady stream of outpatients with regular appointments being setup with doctors. The management of this patient information is being done in the Hospital information system installed in the facility. DMH was facing challenges in terms of managing the large Que's for IPDs and OPDs.

SOLUTION

While presenting a solution to DMH Streme team proposed a concept to have the Que management and display at the real time. Having put trust on Streme team, DMH gave a go ahead to integrated Que management system that interfaces tightly with the Hospital information system, reading patient information, vouchers (tokens) for paid and repeat visits. This information is then made available to doctors and nursing staff to hold, skip, or call the next patient in line. Finally, the current tokens are displayed on the signage screens.

BENEFIT

DMH appreciates the implemented solution which is running over 7 years now. The 100+ screens placed at strategic locations over the vast spread property gives a real time vital information to the people accessing the premises for various services like OPD, IPD, Pathalogy, Cafeteria, etc...The deployed solution increased the operational efficiency and was substantial in reducing carbon footprint.